Conflict is a part of daily life, but recently, it seems like there is all too much of it going round. Every morning is a reminder of a fresh new set of issues brewing somewhere in the world, with people fighting over almost anything, and we all know how disheartening that feels. It doesn’t help that in our personal lives, there are also various instances where we can get into a fight, and end up getting physically hurt.
When this happens, it would be all too easy to get caught up in our emotions and hit back in reactive anger. But that is unnecessary, not to mention seriously risky. Aggression that breeds aggression in return is a surefire recipe to aggression that can get out of hand. And there is one simple trick that can diffuse potentially dangerous situations and present us with a way out: asking questions.
More often than not, when people are in a particularly heightened state of agitation, they end up donning masks that do not really represent who they are. And no matter how bad it seems, you can take control of the matter by asking questions.
For example, if somebody is all up in your face shouting at you, asking them something as simple as “what do you want me to do?” engages the logical part of their brain – instead of the emotional one – and forces them to respond.
Now, they can be equally hostile in their response and say, “I want you to get out of my face”, but that is alright. When they respond, you are given the opportunity to pacify what could escalate into potential violence and accord yourself the exit that you need. In the process, you keep yourself safe, you don’t add to an already tough situation, and nobody gets hurt.
Adam shares the secret to successfully handling aggression. Watch the video below to learn more!
Posted by Psychology Hacker on Wednesday, 30 May 2018